Involves not only the distribution of hardware and software solutions but also the set of services involved in ensuring effective business use through implementation, repair and maintenance.

Information that is digitally broadcast, streamed or contained in computer files and which is delivered via online and mobile media. Digital content comes in many forms, ranging from text, audio, and videos files, to graphics, animations, or images.

Augmented Reality enhances the user’s current view of reality with digital information. Virtual Reality immerses the user in an simulated environment, obscuring reality.

The study of computers that can do tasks that would normally require human intelligence. “Narrow AI”, the focus of this document, refers to computers that outperform humans in some specific field, while “general AI” refers to computers that can surpass human capabilities in many domains

The practice of protecting systems, networks, data, devices, and programs from any malicious digital attacks. The cyber attacks typically aim to access, change, or destroy sensitive information in order to extort money from users, or interrupt an organization’s normal business processes.

An open distributed ledger that can record transactions between two parties. Transactions are verified immediately by a distributed network of computers, without needing a central authority. Approved transactions are then added to the existing blockchain permanently and cannot be altered.

Also known as unmanned aerial vehicles (UAVs), are unmanned aircraft that can be controlled remotely by a human operator or fly autonomously through embedded software programs containing flight plans and utilizing on-board sensors and GPS.

The process of applying algorithms in order to analyze sets of data and extract useful and unknown patterns, relationships, and information from large data sets. Hence, it allows analysts, researchers, and business users to make better and faster decisions using data to gain a competitive advantage.

The activities involved in customizing the design of a mobile computer program or software to address the specific internal and external needs of a business by developing its capabilities for efficient operation, increased customer reach and higher profitability.

A system that uses a centralized database to better integrate business data and processes into a single system that connects operational execution with financial processes and ultimately creates positive outcomes for customers by accelerating value delivery.

The process of integrating all the physical and virtual components of an entity’s system. The physical components consist of the various machine systems, computer hardware, inventory, etc. The virtual components consists of data stored in databases, software and applications. The main focus of system integration is integrating all these components to act like a single system.

Consists of advisory services that help clients assess different technology strategies, align their technology strategies with their business processes, and help them roll out new IT solutions. These services support customers’ IT initiatives by providing strategic, architectural, operational and implementation planning and support.

The system and infrastructure that facilitates the payments from e-commerce stores. It processes the transactions from a website, thus enabling merchants to accept and manage payments and mitigate fraud in a secure way.

Creates a “network of networks” comprised of sensors, devices and machines that communicate and share data with each other and users without human interaction or interference.

The delivery of computing power, database storage, applications, software, analytics, and other IT resources over the Internet. A cloud services platform owns and maintains the hardware, while users provision what they need through a web application.